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Description of unit

Internet marketing is sometimes treated as a separate type of marketing but in this unit learners will find that the underpinning marketing principles remain and are enhanced and supported by new technologies. The nature of technological development is such that information and communication technology (ICT) can seem to move faster than the market itself, so products and technologies become out of date almost as soon as they reach the mainstream customer.
In this unit learners will be introduced to the main areas of marketing (and the marketing mix) which have been affected by the internet. They will look at how the promotional aspects have been transformed, how product development has been speeded up and even how new products have resulted from the existence of the internet itself. They will also learn how information can be used to enable a better match between the customer and the product.
Internet marketing therefore, is about the use of the internet in achieving marketing success rather than being about the technology itself. As customers demand more from digital technologies, the technologists themselves are integrating functions and making it easier for more customers to take part. This is a trend that marketers can use to their advantage.
There are challenges associated with this increased access to information, not only for the business but also for customers and competitors, and these are also examined. Learners will have the opportunity to investigate the role of ICT in the marketing activities of a selected organisation.

Learning outcomes

On completion of this unit a learner should:
1 Know what role internet marketing has within a modern marketing context
2 Understand the benefits of internet marketing to customers
3 Understand the opportunities offered to businesses by internet marketing
4 Be able to investigate the challenges faced by businesses using internet marketing.