8729 BTec Nationals IT Practitioners
Unit 23 Installing and Upgrading Software
scheme of work session1 session2 session3 session4 session5 session6 session7 session8 session9 session10 session11 session12 session13 session14 session15 session16 session17
| Assignment 1 | Assignment 2 | Assignment 3 | Assignment 4 |
| pdf version | pdf version | pdf version | pdf version |
| Word version | Word Version | Word Version | Word Version |
| P1 | P5 | P2 P3 P4 P6 M2 M3 D2 D3 | M1 M4 D1 |
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Description of unit
Virtually all modern systems and devices rely on a combination of hardware and
software to work. In order for these systems to perform at their best, the software
needs to be installed correctly and configured to ensure the system performs well
and meets the needs of users.
This unit gives learners the opportunity to install or upgrade software on systems. To
do this they must follow processes which have been agreed by the organisation to
ensure a thorough and effective installation is performed.
The role of software in controlling devices and systems needs to be understood, along
with where the software is held and how it can be upgraded.
The need for an upgrade should be recognised by learners whether it is to fix an
identified bug, to allow the device to run more efficiently or to allow the device to
operate with other components or software.
Organisations need structured procedures when upgrading or installing software to
keep coherent records and to ensure every job is completed properly. Records are
essential to keep track of current versions of software in the organisation and to help
identify problems and trends in faults reported on the systems. A procedure helps a
job to be completed properly by specifying what needs to be done, in what order and
how it will be documented.
Organisational standards must be maintained by IT professionals to ensure that a
methodical approach is taken towards the upgrade with everything completed,
configured to meet the user needs and signed off as acceptable.
The planning of an upgrade or installation is needed to make sure the work
complements the other systems and that all the required resources are identified and
available. Required resources include obvious things such as the software, as well as
other needs such as being able to log on to the system with sufficient rights to install
or upgrade software.
Configuration will be needed when the upgrade or installation is made, to ensure the
system delivers all the expected functionality.
The handover will often include a user sign-off to confirm the work has been
completed, configured and tested to prove it works. Some organisations use these
sign-offs to help with internal charging where the user department pays the support
section for work carried out for them.
Learning outcomes
On completion of this unit a learner should:
1 Understand why software needs installing or upgrading
2 Understand how to prepare for a software installation or upgrade
3 Be able to install or upgrade software
4 Understand the completion and handover process.
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Last Revision Tuesday, September 15, 2009 7:09 AM